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My Password
Does Not Work?
The user name and password you choose must be at least
6 characters. Our system is case sensitive. You must type
in your username and password exactly as you originally
typed it. To get your login details emailed to you, please
click on the button below:
How Do I Cancel?
If you wish to cancel you will need to do this BEFORE
YOUR REBILL IS DUE either by clicking on the
cancel button below or through your Paypal account.
WE Recommend you Login to your Paypal account at www.paypal.com.
This way, you have access to your account and all records
of transactions you have made. Your Paypal account will
open up to your Account Overview.
- Check down the list of transactions
looking for Trade Risk Management LLC. You can identify
your TRM subscription by the company name: Trade Risk
Management LLC. When you find it click on the Details
link to the right. A page will open that gives you the
opportunity to scroll to the bottom and make a choice
from 3.
- Update Information : Cancel
Subscription : Return to My Account :
- Click on the Cancel Subscription
Button and be taken to another Paypal page asking for
your confirmation to cancel.
- Once you submit your confirmation,
you will automatically receive an email from Paypal
detailing the cancellation.
- IF YOU DO NOT RECEIVE THIS
CANCELLATION EMAIL FROM PAYPAL- PLEASE CONTACT US DIRECTLY
ASAP - support@traderiskmanagement.com.
- Please note that we recommend
all cancellations must go through Paypal This fully
ensures the security of your Credit Card or Check Account
details.
- You can can cancel at any time
during your billing cycle and you will still have access
to the members area until the end of your current billing
cycle.
If you require further billing support, please contact:
support@traderiskmanagement.com
How is the Billing Info displayed
on my Credit Card Statement?
Any initial and recurring charges of your TRM subscription
will be shown on your credit card statement as "PAYPAL
*TRM LLC".
How do I look up my Account Information?
Login to your Paypal account at www.paypal.com.
This way, you have access to your account and all records
of transactions you have made. Your Paypal account will
open up to your Account Overview.
You may view your account information, change your billing
details or cancel your account through Paypal

My Credit Card Does Not Work?
Paypal, on behalf of Trade Risk Management accepts Visa,
MasterCard, American Express and Discover. The following
are common reasons your transaction may be declined:
Address Verification
Card is considered high risk based on address verification.
Make sure that the address you listed corresponds to
your billing address with your credit card company.
Invalid Information
User submitted invalid information or a card number
or card type not supported.
Excessive Usage
Credit card shows excessive usage. Even if you still
have credit left on your credit card, you may receive
this message if you have used it for multiple Internet
transactions in the same day. Try the card again later.
Banking Network Decline
The banking network rejected Sale. Try the card again
later - blocks by the network are usually resolved/removed
in a day or so.
Chargeback History
Card shows a previous chargeback history. A card with
a chargeback history will not be accepted. A history
of chargebacks and refund requests will result in your
card being blocked from many Internet sales.
Since Paypal is a non face-to-face transaction provider,
the process for accepting cards is more stringent and
complicated. This process helps prevent the use of stolen
and unauthorized cards. Since this process is very complex,
it does occasionally affect valid cards. The denial of
this credit card is not reflective of your credit worthiness.
In instances where a good card fails these checks, we
suggest you try another card in the system. If you continue
to experience difficulty please contact support@traderiskmanagement.com
with details of your issue.
What types of payment methods
does Paypal accept?
Paypal accepts Visa, MasterCard and Discover worldwide.
Or however you choose to fund your Paypal account. If
you are having trouble paying through Paypal, please contact
support@traderiskmanagement.com
and we will help in resolving your issue.

Where can I go to update my email
address, credit card rebill information or mailing address?
You can visit http://www.paypal.com
where you can search for your subscription to update the
rebill information tied to your subscription.
To avoid potential issues with your Paypal account,
please follow these quick steps to change the expiration
date on your credit or debit card:
- Click https://www.paypal.com/CREDITCARD
or copy and paste the entire link into the address bar
of your Web browser and press enter. Note: Always make
sure you are accessing Paypal's secure server by checking
that the Web address begins with 'https'
- Click the radio button next to the
credit or debit card you are updating
- Click Edit
- Enter your credit or debit card verification
number. Visa and MasterCard list the 3-digit verification
number on the back of the card and to the right of the
card number. American Express lists the 4-digit verification
number on the front of the card and to the right of
the card number
- In the 'New Expiration Date' section,
select the new expiration month and year of your card
from the drop-down list and click Save.
How secure are Paypal transactions?
Paypal uses the latest technology and proprietary procedures
to protect the security of its members transactions. We
encourage you to carefully review the Data
Security and Encryption page at Paypal to answer questions
about their industry-leading protection policies.
How Private are Paypal Transactions?
Paypal is committed to protecting the privacy of their
users. When you send or request money using Paypal, the
recipient never learns your bank account numbers or credit
card numbers. He only sees your email address, date of
sign-up, and whether you have completed Paypal's verification
process. Please review the Paypal
Privacy Policy for further information.
Further Inquiries?
Please contact Customer
Support for further inquiries.
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