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My Password Does Not Work?
The user name and password you choose must be at least 6 characters. Our system is case sensitive. You must type in your username and password exactly as you originally typed it. To get your login details emailed to you, please click on the button below:
How Do I Cancel?
If you wish to cancel you will need to do this BEFORE YOUR REBILL IS DUE either by clicking on the cancel button below or through your Paypal account.
WE Recommend you Login to your Paypal account at www.paypal.com. This way, you have access to your account and all records of transactions you have made. Your Paypal account will open up to your Account Overview.
- Check down the list of transactions looking for Trade Risk Management LLC. You can identify your TRM subscription by the company name: Trade Risk Management LLC. When you find it click on the Details link to the right. A page will open that gives you the opportunity to scroll to the bottom and make a choice from 3.
- Update Information : Cancel Subscription : Return to My Account :
- Click on the Cancel Subscription Button and be taken to another Paypal page asking for your confirmation to cancel.
- Once you submit your confirmation, you will automatically receive an email from Paypal detailing the cancellation.
- IF YOU DO NOT RECEIVE THIS CANCELLATION EMAIL FROM PAYPAL- PLEASE CONTACT US DIRECTLY ASAP - support@traderiskmanagement.com.
- Please note that we recommend all cancellations must go through Paypal This fully ensures the security of your Credit Card or Check Account details.
- You can can cancel at any time during your billing cycle and you will still have access to the members area until the end of your current billing cycle.
If you require further billing support, please contact: support@traderiskmanagement.com
How is the Billing Info displayed on my Credit Card Statement?
Any initial and recurring charges of your TRM subscription will be shown on your credit card statement as "PAYPAL *TRM LLC".
How do I look up my Account Information?
Login to your Paypal account at www.paypal.com. This way, you have access to your account and all records of transactions you have made. Your Paypal account will open up to your Account Overview.
You may view your account information, change your billing details or cancel your account through Paypal
My Credit Card Does Not Work?
Paypal, on behalf of Trade Risk Management, accepts Visa, MasterCard, American Express and Discover. The following are common reasons your transaction may be declined:
Address Verification
Card is considered high risk based on address verification. Make sure that the address you listed corresponds to your billing address with your credit card company.
Invalid Information
User submitted invalid information or a card number or card type not supported.
Excessive Usage
Credit card shows excessive usage. Even if you still have credit left on your credit card, you may receive this message if you have used it for multiple Internet transactions in the same day. Try the card again later.
Banking Network Decline
The banking network rejected Sale. Try the card again later - blocks by the network are usually resolved/removed in a day or so.
Chargeback History
Card shows a previous chargeback history. A card with a chargeback history will not be accepted. A history of chargebacks and refund requests will result in your card being blocked from many Internet sales.
Since Paypal is a non face-to-face transaction provider, the process for accepting cards is more stringent and complicated. This process helps prevent the use of stolen and unauthorized cards. Since this process is very complex, it does occasionally affect valid cards. The denial of this credit card is not reflective of your credit worthiness. In instances where a good card fails these checks, we suggest you try another card in the system. If you continue to experience difficulty please contact support@traderiskmanagement.com with details of your issue.
What types of payment methods does Paypal accept?
Paypal accepts Visa, MasterCard and Discover worldwide. Or however you choose to fund your Paypal account. If you are having trouble paying through Paypal, please contact support@traderiskmanagement.com and we will help in resolving your issue.
Where can I go to update my email address, credit card rebill information or mailing address?
You can visit http://www.paypal.com where you can search for your subscription to update the rebill information tied to your subscription.
To avoid potential issues with your Paypal account, please follow these quick steps to change the expiration date on your credit or debit card:
- Click https://www.paypal.com/CREDITCARD or copy and paste the entire link into the address bar of your Web browser and press enter. Note: Always make sure you are accessing Paypal's secure server by checking that the Web address begins with 'https'
- Click the radio button next to the credit or debit card you are updating
- Click Edit
- Enter your credit or debit card verification number. Visa and MasterCard list the 3-digit verification number on the back of the card and to the right of the card number. American Express lists the 4-digit verification number on the front of the card and to the right of the card number
- In the 'New Expiration Date' section, select the new expiration month and year of your card from the drop-down list and click Save.
How secure are Paypal transactions?
Paypal uses the latest technology and proprietary procedures to protect the security of its members transactions. We encourage you to carefully review the Data Security and Encryption page at Paypal to answer questions about their industry-leading protection policies.
How Private are Paypal Transactions?
Paypal is committed to protecting the privacy of their users. When you send or request money using Paypal, the recipient never learns your bank account numbers or credit card numbers. He only sees your email address, date of sign-up, and whether you have completed Paypal's verification process. Please review the Paypal Privacy Policy for further information.
Further Inquiries?
Please contact Customer Support for further inquiries.
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